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Connect with us

- Call Us : (321)-250-3650
- Mail : support@obdgenie.com

OBDGENIE Troubleshooting Guide

Follwing this simple instructions is the first steps to getting you back on the road with all the new modifications. If you followed this guide and your issue persist, or you have any other issues not covered on this guide please feel free to contact us.

My OBDGENIE keeps flashing red lights.

Turn the vehicle off.
Unplug the OBDGENIE and wait 10 seconds.
After the 10 seconds restart the vehicle or turn your ignition to have your radio/accessories on.
Wait about 1 minute for all the vehicle system to come on.
Plug in the OBDGENIE to the OBD2 port and verify is properly plugged in.
If you still see a flashing red light, count the number of times you see it blink.
Use the Chart below to identify the possible cause.

Note: A solid green light indicates success.

# of Blinks	Error Code	Possible Cause
1	Team reserved	Contact support.
2	No response after write	Try again, this error could be a timing related issue, if the problem persist please contact support.
3	No response	Ensure that the OBDGENIE is fully plugged in and not disturbed during the programming.
4	Reset failed	The programming is complete but the vehicle din't reset, turn the vehicle off for 2 minutes.
5	Unknown vehicle	The vehicle as understood by OBDGENIE is unknown, contact support.
6	Unsupported Vehicle	The vehicle as understood by ONDGENIE is unsupported, contact support.
7	Team reserved	Contact support.
8	Startup failed	Verify the vehicle is running or the ignition is on radio/accessories on.
9	Vin error	Contact support.
10	Missing options	Contact support.
11	ECU error	Contact support.
12	FIAT	Contact support.

Contacting Support

It's our #1 goal to answer any and all of your questions, please feel free to contact us, we are always happy to reply in a timely manner. Our hours of operation are between 9:00 AM to 5:30PM (EST).

Telephone: (321)-250-3650
Email: CLICK HERE
Mail: 2582 Connection PT, STE 1032, Oviedo FL, 32765