OBDGENIE Troubleshooting Guide

 

Following these simple instructions will help get you back on the road with all the new modifications. Please contact us if you continue to experience issues or need any further assistance.

 

  • My OBDGENIE keeps flashing red lights.
  1. Turn the vehicle off.
  2. Unplug the OBDGENIE and wait 10 seconds.
  3. After 10 seconds, restart the vehicle or turn on radio/accessories mode.
  4. Wait about 1 minute for all the vehicle systems to come on.
  5. Plug the OBDGENIE into the OBD2 port and verify it is properly plugged in.
  6. If you still see a flashing red light, count the number of times you see it blink.
  7. Use the Chart below to identify the possible cause.


Note: A solid green light indicates success.


# of Blinks Error Code Possible Cause
1 Team reserved Contact support.
2 No response after write Try again, this error could be a timing related issue, if the problem persist, please contact support.
3 No response Ensure that the OBDGENIE is fully plugged in and not disturbed during the programming.
4 Reset failed The programming is complete but the vehicle didn't reset, turn the vehicle off for 2 minutes.
5 Unknown vehicle The vehicle as understood by OBDGENIE is unknown, contact support.
6 Unsupported Vehicle The vehicle as understood by OBDGENIE is unsupported, contact support.
7 Team reserved Contact support.
8 Startup failed Verify the vehicle is running or the ignition is on radio/accessories on.
9 Vin error Contact support.
10 Missing options Contact support.
11 ECU error Contact support.
12 FIAT Contact support.

Contacting Support

It's our #1 goal to answer any and all of your questions. Please contact us during hours of operation Monday-Friday, 9:00 AM to 5:30 PM (EST).